Privacy Policy

What Personal Information Do We Collect About You?

We only collect a minimal amount of personal information about individuals who are (or are employed by) clients, prospective clients, journalists, stakeholders, suppliers and contacts including name, job title, organisation, and contact information (e-mail, phone number, address and postcode).

We collect this information by a number of means, including:

  • Directly from the individuals themselves
  • Information that you provide by filling in forms on our site, clairesinteriordesigns.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site
  • Our personal contacts and connections
  • If you contact us, we may keep a record of that correspondence
  • From desk-based research into stakeholders with an interest in topics relevant to our clients

Why Do We Process Personal Information?

We process your personal information to communicate with you for the following purposes:

  • The provision of goods and services
  • The provision of external trades and suppliers

What is the Legal Basis for the Processing?

We process personal information for the purposes described on the basis that it is in their legitimate interests, that they would reasonably expect this processing and that it does not materially impact their rights, freedoms or interests.

Where we have a contractual relationship with you, we may process your personal information as necessary for the performance of that contract or prior to entering into it.

What Do We Do With Your Data?

We only collect personal information for the purposes described. We believe in and carry out a policy of data minimisation.

We take appropriate technical and organisational measures to safeguard the personal information that you provide to us.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, like and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to the user’s needs. We only use this information for statistical purposes, the then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How Long Do We Keep Your Data?

Where we have a contractual relationship with you and/or hold financial information, we are required to retain this information for seven years.

What Are Your Rights in Relation to the Personal Information That We Hold?

Under data protection laws, you have a number of important rights free of charge. In summary, those include the right to:

If you would like to exercise any of those rights, please:

Access to Information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed.